Web Help Desk Training: Setting Up Request Types
5:17
YouTubesolarwindsinc
Web Help Desk Training: Setting Up Request Types
Learn more: http://slrwnds.com/WHDRequestTypes This video demonstrates how to set up support request types in the Web Help Desk® software. Request types provide the basic structure for routing tickets, providing approvals, generating reports, building workflows, and displaying FAQs in Web Help Desk. They determine which custom fields appear on ...
5.5K viewsNov 28, 2017
Shorts
IT Support Levels Explained | L1 vs L2 vs L3 Support | Help Desk, Technical & Specialist Roles
0:16
45.3K views
IT Support Levels Explained | L1 vs L2 vs L3 Support | Help Desk, Technical & Specialist
Network Educative
Operative IQ- Service Desk
1:20
97 views
Operative IQ- Service Desk
Operative IQ - Fire, EMS,
Help Desk Skills
12 essential skills you need in a help desk job
17:08
12 essential skills you need in a help desk job
YouTubeJobskillshare Skills-Based
7.8K viewsOct 20, 2018
Basic Help Desk hands-on skills before Interview
19:12
Basic Help Desk hands-on skills before Interview
YouTubeJobskillshare Skills-Based
52.1K viewsApr 20, 2018
Practical Help Desk - Learn IT Fundamentals in 9 Hours
9:23:20
Practical Help Desk - Learn IT Fundamentals in 9 Hours
YouTubeThe Cyber Mentor
52.8K views5 months ago
Top videos
How to Build a Help Desk (Ticketing) System (+ Free Template)
7:27
How to Build a Help Desk (Ticketing) System (+ Free Template)
YouTubeSoftr
8K viewsAug 16, 2023
How does HelpDesk work? | HelpDesk Demo
7:46
How does HelpDesk work? | HelpDesk Demo
YouTubeText
1.9K viewsMar 18, 2025
Build a Help Desk Ticketing System in Power Apps | Full Demo
10:47
Build a Help Desk Ticketing System in Power Apps | Full Demo
YouTubeOyepanky
2.7K views7 months ago
Help Desk Software
7 Best Helpdesk Software & Ticketing Systems for 2025 (Ranked by Best Use Cases)
13:42
7 Best Helpdesk Software & Ticketing Systems for 2025 (Ranked by Best Use Cases)
YouTubeBusiness Solution
10.4K viewsNov 13, 2024
Top 5 Help Desk Software for Customer Services in 2025
8:01
Top 5 Help Desk Software for Customer Services in 2025
YouTubeBe Productive
7.2K views4 months ago
ServiceDesk Plus overview demo
1:17:13
ServiceDesk Plus overview demo
YouTubeManageEngine
60.3K viewsSep 21, 2023
How to Build a Help Desk (Ticketing) System (+ Free Template)
7:27
Find in video from 02:00Managing Requests and Categories
How to Build a Help Desk (Ticketing) System (+ Free Template)
8K viewsAug 16, 2023
YouTubeSoftr
How does HelpDesk work? | HelpDesk Demo
7:46
How does HelpDesk work? | HelpDesk Demo
1.9K viewsMar 18, 2025
YouTubeText
Build a Help Desk Ticketing System in Power Apps | Full Demo
10:47
Build a Help Desk Ticketing System in Power Apps | Full Demo
2.7K views7 months ago
YouTubeOyepanky
05 | How To Use Service Desk Ticketing System | Spiceworks | Learning IT Help Desk
5:19
05 | How To Use Service Desk Ticketing System | Spiceworks | L…
1.5K viewsMar 12, 2025
YouTubeTechnophilia
Incident vs Service Request: Master IT Service Desk Categorization for Beginners
5:52
Incident vs Service Request: Master IT Service Desk Categorization fo…
129 views4 months ago
YouTubeCodeLucky
Guide to HELP DESK and CUSTOMER SERVICE
18:37
Guide to HELP DESK and CUSTOMER SERVICE
4.4K viewsMar 6, 2018
YouTubecobuman
Use Outlook as Helpdesk Ticketing & Incident Management System - AssistMyTeam.com
15:17
Find in video from 01:26Using the Help Desk Dashboard
Use Outlook as Helpdesk Ticketing & Incident Management System - …
17.4K viewsMay 18, 2022
YouTubeAssistMyTeam
13:42
7 Best Helpdesk Software & Ticketing Systems for 2025 (Rank…
10.4K viewsNov 13, 2024
YouTubeBusiness Solution
2:00
HubSpot's Help Desk: Ticketing System and Inbox
19.5K viewsApr 29, 2022
YouTubeHubSpot
22:43
Custom request templates in ServiceDesk Plus(ARCHIVED)
15K viewsSep 19, 2017
YouTubeManageEngine
16:13
Zendesk 101: How to use Zendesk for customer support
49.3K viewsApr 15, 2025
YouTubeZendesk
4:35
Issue Vs Request - Jira Service Desk Tutorial 2021
15.3K viewsOct 7, 2020
YouTubeDefine Agile
6:29
Consistent service request management with ServiceDesk Plus
3.6K viewsSep 27, 2024
YouTubeManageEngine
3:39
Help Desk | Assign Queues
1.9K viewsJun 15, 2022
YouTubeOracle Applications Cloud Tutorials
11:56
Find in video from 09:13Adding Requests and Automation
Set up an HR Help Desk in Under 10 Minutes by Adding it to Your ITS…
546 viewsSep 9, 2024
YouTubeInvGate
47:13
Extending Workflows to Incidents, Service Requests, Problems, and …
6.3K viewsMay 21, 2024
YouTubeManageEngine
4:15
Request management in ServiceDesk Plus
13.5K viewsDec 21, 2020
YouTubeManageEngine
8:48
10 Service Desk Automation Ideas You Need to Apply ASAP
2.1K viewsMar 5, 2025
YouTubeInvGate
3:49
Find in video from 01:19Creating a Service Request
How to use the Self-Service Portal of ServiceDesk Plus
12.1K viewsJun 21, 2023
YouTubeManageEngine
4:10
HelpDesk Product Demo
2.9K viewsSep 15, 2023
YouTubeLiveChat
2:56
Find in video from 00:19Help Desk Information in Microsoft 365 Office Bar
How to add Company Helpdesk Information to a Microsoft 365 Bar
2.1K viewsApr 13, 2022
YouTubeSharePoint Maven
3:41
Help Desk | Configure the Application
4.9K viewsJun 15, 2022
YouTubeOracle Applications Cloud Tutorials
46:04
E2: Setting up a powerful request fulfilment engine with ServiceDes…
4.8K viewsApr 3, 2024
YouTubeManageEngine
8:01
5 Best Open Source Helpdesk Systems (FREE)
39.2K viewsNov 29, 2022
YouTubeFreeScout Helpdesk
57:07
Help Desk Power App: Detailed Template Walk-Through
9.5K viewsJul 17, 2024
YouTubeLaura Rogers, Microsoft MVP
6:42
ServiceNow Ticketing System Tutorial for Beginners | IT Help De…
9.6K views8 months ago
YouTubeSIMPLY SIDNEY
2:03:12
5 Easy Ways to Supercharge Your Service Desk with Power Apps Te…
56.3K viewsMar 26, 2022
YouTubeDarren Neese
5:28
Use Microsoft Teams as a Help Desk ticketing system
626 views2 months ago
YouTubePlumsail
54:08
EP1: ServiceDesk Plus MSP basics: Getting started [Masterclass 2025]
1.3K views10 months ago
YouTubeManageEngine
See more videos
Static thumbnail place holder