Dear John: You are my last resort. I am trying to get a refund from Optimum/Altice. I have attached paperwork regarding all of my efforts. My daughter and I are on the account together. While she was ...

Add Yahoo as a preferred source to see more of our stories on Google. Jan. 17—PRINCETON — Southern West Virginia television viewers are asking why a cable television provider has removed local ...

is The Verge’s executive editor. He has covered tech, policy, and online creators for over a decade. People subscribing to Cablevision’s Optimum TV service can now flip the channel to Hulu. As in, ...

The change impacts new customers still serviced by Optimum’s older, non-fiber network, and it will only impact current subscribers if they upgrade, downgrade, or otherwise change their service.

Jackson resident Valerie Kern is not happy with Optimum right now. "They have taken eight channels away and given maybe one decent one and one stupid one and raised the prices," Kern said. "I don't ...

After Optimum announced higher prices last month, I vowed to find another option. Our monthly Optimum bill for triple-play service of cable, telephone and internet was $263.63. With the increase, the ...