The Financial Conduct Authority (FCA) has recently published a series of comprehensive reports assessing how firms treat customers in vulnerable circumstances. These reports, released on March 7, 2025 ...
The regulator found many examples of good practice, but also published further guidance and case studies to help firms address areas for improvement. On 7 March 2025, the FCA published findings from ...
The FCA has finalised the changes that were proposed in May this year to make it easier for customers to engage with mortgage providers and make reductions to mortgage terms and remortgaging easier.
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