Framework helps organizations measure CRM support efficiency, data quality, automation reliability, technical debt, and ...
Now that Fin is part of the Salesforce empire, the new parent has been running the latest addition to the family through its ...
Salesforce Inc. today is jumping aboard the generative artificial intelligence train with the addition of large language model support across its portfolio of applications. Generative AI can now be ...
The new platform packages Salesforce’s AI and developer tools into a headless, API‑driven layer designed for software agents to execute business processes without human interfaces. Salesforce is ...
Salesforce Inc. today announced the launch of Agentforce for HR Service, a new set of artificial intelligence-powered capabilities aimed at making employee support and human resources solutions more ...
People who are not professional developers can build real automation. The barrier to building fell through the floor. The ...
The incident shows why cloud modernization alone doesn't eliminate resilience risks, and why architects need to map dependency concentration and isolation and failure paths.