Just as consumers look to online reviews to decide where they’ll go for dinner or purchase a new product, they also look to online reviews and ratings to select their healthcare providers. In a Podium ...

Patient reviews have evolved from something healthcare organizations monitored after the fact into one of their most valuable ...

Physicians' negative online reviews — fair or unfair — can scare away new patients. But practices don't have to sit idly by and watch their revenue shrink. Increasingly, they're turning to apps and ...

Lauren Parr is the co-founder and Product Director at RepuGen, one of the leading healthcare reputation management SaaS platforms. The way patients choose healthcare providers has fundamentally ...

Current and potential patients are taking to the internet to share opinions and make decisions about healthcare providers. Good reviews can convert prospective healthcare consumers into patients, ...

Your patients come in wanting a script for the latest medication they saw on a television commercial (Ozempic anyone?), a request for a medical marijuana card for their shoulder ache, or any number of ...

Improving patient experience scores is a goal for many healthcare organizations — and for good reason. Patient experience is directly tied to patient retention, reimbursement, and in many cases, ...