Ask about ROI numbers for an IT project and you often hear that the benefits are great, but too soft, too intangible to be measured. Doug Hubbard begs to differ. He’s the author of a new book: How to ...

Before embarking on a digital transformation journey, it is crucial to define clear, measurable objectives. These objectives could include improving customer experience, increasing operational ...

Intangible Assets: Measuring and Enhancing Their Contribution to Corporate Value and Economic Growth. Washington, DC: The National Academies Press. doi: 10.17226/12745. Save Cancel 6 Intangibles and ...

How valuable are a company’s IT systems, employee skills, culture? For many, they are worth far more than the physical and financial assets that can be tallied on a balance sheet. Measuring the value ...

As nonprofit leaders, changing the calendar year signals one of the most critical periods in our work: annual reporting on impact and new year goal setting. It's a time when we compile the results of ...