With Microsoft working hard to fold the venerable MSN Messenger network and client into Skype, Microsoft is left with two messaging products: Skype and Lync. The future of these apps is integration ...

On Tuesday, Microsoft updated its Lync collaboration software for Windows 8.1, a relatively minor update that still makes one wonder why Lync and Microsoft’s Skype aren’t a single product. Upgrading ...

One of the main news stories from last week's Lync Conference in Las Vegas was that the next release of Lync would support not just Skype audio and IM, but also video. The intention is to provide ...

The long collision course between Microsoft Lync and Skype will end next year in a fiery crash, with Lync perishing in the flames. Like a phoenix, however, Lync will emerge—reborn as Skype for ...

Company chairman and co-founder Bill Gates helps demo Microsoft's newest communication product, which combines IM, audio and video chat, and a voice service. Josh Lowensohn joined CNET in 2006 and now ...

Microsoft is rebranding its Lync unified communication products as "Skype for Business." The company announced the name change, as well as some target dates for the next versions of the offering on ...

is a senior correspondent and author of Notepad, who has been covering all things Microsoft, PC, and tech for over 20 years. In a move that further blurs the boundaries of work and home, Microsoft is ...

Ever since Microsoft bought Skype in 2011, one of the biggest questions has been how the company would integrate the voice and video messaging service with its other voice and video messaging software ...

Microsoft Lync, which is available in a trial download to anyone and will be available to business customers on Dec. 1 in 38 languages and 150 countries, weaves together enterprise VoIP, instant ...

Microsoft Lync deserves consideration as a platform for enterprise-grade contact centers. Microsoft Lync includes a response group service that queues incoming voice calls and routes them to groups of ...