The new Bluetooth communicator prioritises long battery life, quick pairing and simple controls to make life easy for regular ...

Between Skype, FaceTime and any of Google's apps for chatting, you might think a device like the Nucleus Anywhere Intercom redundant with the smartphone you already carry in your pocket. That said, if ...

Intercom is taking an unusual gamble for a legacy software company: building its own AI model. The 15-year-old massive customer service platform announced Fin Apex 1.0 on Thursday, a small, ...

The deal adds Fin's AI agent, which the company says resolves 76% of support queries without a human, to Salesforce's Agentforce platform ...

Jason Cipriani is based out of beautiful Colorado and has been covering mobile technology news and reviewing the latest gadgets for the last six years. His work can also be found on sister site CNET ...

Ask Intercom CEO Eoghan McCabe about what he calls the “P-word,” and he’ll wince like he’s describing an overripe fruit. The native of Ireland has worked in software in San Francisco long enough now ...

ProdataKey has introduced a new integration with Entrio that combines cloud-based intercom capabilities with its access ...

Apple’s new Intercom feature lets you use HomePods to send short audio messages to almost anyone with an Apple device. While Apple showcased Intercom when unveiling the upcoming HomePod mini smart ...