A “secret agent” works on repairing a laptop at Geek Squad City, the company’s giant facility near Louisville.Daniel Terdiman/CNET News.com BROOKS, Ky.–At Geek Squad City, it’s no accident that ...

You've got tech questions, we've found the answers. We've asked the tech experts at the Geek Squad to help you make the most of your technology, answering your thorniest tech questions. So if you're ...

When your computer suddenly won’t boot, or swallows an important data file, or has contracted what looks like a virus, where do you turn? Based on the lines I’ve seen at my local Best Buy, plenty of ...

Best Buy has announced the nationwide expansion of Total Tech Support Powered by Geek Squad, a subscription-based technology troubleshooting and support service that the retailer said will cover all ...

You've got tech questions, we've found the answers. We've asked the tech experts at the Geek Squad to help you make the most of your technology, answering your thorniest tech questions. So if you're ...

Our team tests, rates, and reviews more than 1,500 products each year to help you make better buying decisions and get more from technology. Geek Squad, the best-known tech-support service, boasts ...

Note: The post has been updated to include comments from Best Buy. Best Buy has quite a support service in Geek Squad. It’s the only national tech service center, and it makes house calls. I had a ...

So I just got back from the IdeaFestival kick off party at Geek Squad City and I’m pretty speechless. I’ll give the quick and dirty since I’m tired and a bit inebriated. The facility there is HUGE.