There is a common saying in the insurance industry that nobody decides to work in insurance, but rather, they end up in insurance due to random circumstances. As an industry, I think we need to work ...

Use of AI also raises a host of regulatory concerns, which, in an industry that already has a well-established regulatory framework, may result in significant additional regulatory burdens for ...

One of the things I love about the insurance business is that anyone—regardless of where they start—can build a meaningful, lifelong career. I am proof of that. In our industry, your ability to reach ...

Opinions expressed by Digital Journal contributors are their own. For years, there has been growing discourse around the outdated nature of the agent-policyholder engagement model. Historically, ...

NEW YORK—Roishetta Ozane would have rather been sitting in a rocking chair at home in Louisiana with her seven-month old grandbaby than standing outside of a multinational insurance company’s office ...

Insurance is shifting from a purely B2C model to integrated, accessible protection. Instead of standalone coverage, insurers need to provide solutions that fit naturally into everyday transactions and ...

Connecting the insurance ecosystem through the power of technology could answer the decades-old problem of duplicate entry for agents. Agents still must navigate through multiple carrier portals to ...

Citing perilous risks in residential areas primed to burn, insurance companies in recent years have dropped hundreds of thousands of policies, leaving California residents scrambling for coverage.

Fraud. An elusive threat to the insurance industry for decades. Yet the emergence of AI has excited insurers about potential ways to significantly reduce fraudulent claims. However, another technology ...

My journey into the surreal, infuriating future of homeowners insurance. It was already a hectic day when my insurance broker left a frantic voicemail telling me that my homeowner's insurance had ...

The velocity of change in the auto insurance market is punching the accelerator. The transformation is happening as vehicles become smarter, connected and electrified—and sales of traditional, ...