Security solutions vendor Pindrop last month released its 2022 Voice Intelligent and Security Report. According to Pindrop's controlled study, 42% of customers are satisfied with the identification ...

Financial institutions may use a mobile driver’s license or other government-issued virtual ID as a form of documentary verification for ...

WASHINGTON — U.S. financial regulators are calling on banks to strengthen their authentication processes to better protect customer accounts and information systems. Processing Content The Federal ...

Stated simply: Inaccessible authentication isn't just a liability — it's a missed market, writes Corbb O'Connor. As an accessibility consultant, I've spent years inside the banking industry helping ...

With so much focus placed on mobile banking and digital wallets, online transactions are often lost in the mix. While mobile devices have become ubiquitous, conducting transactions via desktop ...

This content has been created by the Finextra editorial team with inputs from subject matter experts at the funding sponsor. Customer authentication has a become a staple in security processes for ...

LONDON--(BUSINESS WIRE)--Shufti, a global, award-winning, identity verification provider, announced the release of its innovative Fast ID authentication and portable identity solution. The solution ...

In today's digital age, businesses still often rely heavily on phone calls as a means of customer communication. However, with the rise of phone scams and robocalls, it can be difficult for consumers ...

Reports of worsening identity theft are pressuring companies to adopt stronger methods of making sure they know the identity of their customers. Most customers will find this additional layer of ...

Companies that rely on Google LLC’s Contact Center AI service to automate their call center operations can now enable Speaker ID, a machine learning-based voice identification feature that allows ...

THE Bangko Sentral ng Pilipinas (BSP) is requiring most banks and financial institutions under its supervision to integrate with the Philippine Statistics Authority’s (PSA) National ID Authentication ...