Social Security's 2026 customer service changes affect how you book appointments, call for help, and update your account.

If you have questions about your Social Security payments, you might need to contact the Social Security Administration for help. You may be able to troubleshoot some problems online, but other issues ...

The Social Security Administration (SSA) will implement a major change in its customer service policy, starting March 7, 2026. As a result of the layoffs in the agency under the former Department of ...

People are dying while waiting for their benefits to get approved. Government agencies aren’t exactly known for their stellar customer service. People looking for help from the Social Security ...

Social Security Administration Commissioner Martin O’Malley has been on the job for over 100 days, and now the public has the opportunity to follow along with his work against stated agency goals on ...

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Staff cuts and policy changes at the Social Security Administration are going to make Social Security benefits harder to access for many, experts say. New reports that the SSA plans to migrate from an ...