The Chicago Office of Emergency Management and Communications is preparing to launch a major software update to the city's 911 dispatch system, but some are calling to slow the process down.

Midian Electronics’ CAD-MF is capable of decoding and displaying automatic number identification data simultaneously via Motorola’s MDC-1200, Harris’ G-Star, Kenwood’s FleetSync, DTMF and 5-tone ...

Chicago will begin a phased rollout of a new system for the city's 911 center on Tuesday, marking the start of a transition away from technology that has been used for the past 30 years.

The first phase of the Chicago's switch over to a new 911 dispatch system got underway on Tuesday, despite pushback from alderpeople and union leaders who claim the system is not ready.

The new computer-aided dispatch system will operate alongside the older system “in order to maintain and ensure Chicago’s public safety infrastructure,” Mayor Brandon Johnson’s office said on Tuesday.

The QAS dispatch system was upgraded on Thursday, but resulted in staff having to manually relay important information to ambulances by radio.

The global Computer Aided Dispatch market size is expected to be worth around US$ 3.15 billion by 2028, according to a new report by Vision Research Reports. The global Computer Aided Dispatch market ...

An outage in the city’s computer-aided emergency dispatch system snarled some communications between Baltimore police and fire officials last week, briefly causing disarray as officers repeatedly ...

The archaic computer dispatch system for the nation’s largest sheriff’s department remained out of commission on Thursday after crashing on New Year’s Eve, forcing deputies to handle all calls by ...