Kay Urban, who began her travel industry career as an Eastern Airlines reservations agent, will retire as president and chief executive officer of Amadeus Americas on April 1, after 34 years in the ...

Compassion is one of the four most important traits of a good leader, according to analytics company Gallup. This is alongside bravery, innovation and inspiration. To be compassionate means showing ...

It is hard to be a leader. Even those people who want to take on leadership roles have to learn to lead effectively. On the one hand, you have to be responsible for getting tasks completed. On the ...

During a recent discussion in an online EMS forum, a group of us was talking about a friend and mentor who passed away too soon. He wasn’t loud or overbearing. Quite the opposite: He was quiet but had ...

The driving forces of exceptional leadership are desire, self-awareness and, most important, compassion. Effective leadership cannot prevail under negative circumstances such as putdowns, dishonesty, ...

Through research into Empathic Leadership, I’ve enjoyed exploring related styles like Compassionate Leadership. The Center for Compassionate Leadership seemed a good place to learn from. The Center’s ...

It’s late in the afternoon when the knock comes on the office door. A parent has arrived, visibly upset about a decision made earlier in the day. As you speak with them, their voice tightens. Your own ...

Forbes contributors publish independent expert analyses and insights. Sally Percy is a U.K-based leadership and management journalist. This voice experience is generated by AI. Learn more. This voice ...