"Everybody negotiates the rate. Almost nobody asks whether the agency is even licensed to work the account. You find that out in a demand letter after the money's gone," said Steven Dietz, CEO & ...

The Consumer Financial Protection Bureau (CFPB) and Congress have both signaled an interest in expanding the scope of the Fair Debt Collection Practices Act (FDCPA) to cover commercial debt, a move ...

Everyone engaged in business will at some point encounter the challenge of collecting outstanding amounts owed. There are a variety of different approaches as well as different levels of difficulty.