For most travellers, checking into a hotel follows the same routine. You hand over an ID, collect your room card, and head straight to the lift. The little plastic card has become such a familiar part ...

Google Wallet and Apple Wallet are making it possible to store hotel room keys on phones. To date, only 14% of guests surveyed at branded hotels use digital keys. Experts believe phone apps are more ...

It’s only fitting that readers of this blog have an early look at Monday’s feature story about whether hotel card keys contain any personal information, since it was your comments that prompted me to ...